Why I Need MyAHEC?

On January 19, 2018, Area L AHEC implemented a new learning management system to enhance your customer experience both when you register for educational events and when you access events and event materials.   As a part of the implementation, the look of our course calendar changed.  The calendar is now more visually driven than it has been in the past but you will still be able to view and search for educational events of all types and for all professions across the NC AHEC system.   The biggest change for our customers is that you will now need a MyAHEC account in order to register for an AHEC educational activity.   If you need assistance with setting up a MyAHEC account or with retrieving your MyAHEC password please contact us  by phone at 252-972-6958 or by email.

Why is the Area L AHEC calendar changing?
We’re moving to an interactive visual course catalog to make it easier for you to search and register for the events you want to attend. We want to ensure that you can find the events that best fit your needs, no matter where they are offered. While anyone can view the catalog, registration will require a MyAHEC account.

Why do I need a MyAHEC account?
MyAHEC is your portal to continuing professional development events and other resources across the North Carolina AHEC system.   From the MyAHEC portal you can access the statewide course catalog; access your CPD record anytime; set your marketing preferences so that we can reduce the amount of emails we send you by sending information that is relevant to your interests; and update and store your contact information.

Someone else usually registers me for events – do I need a MyAHEC account?
Yes. All event attendees will need a MyAHEC account under their own name so they can access course information. We recognize that registering for events takes time. That’s why MyAHEC stores your information so you can register quickly. No need to retype your information every time! You will also need to use your MyAHEC account to access your CPD record. 

Can I use a generic office email?
No. All MyAHEC accounts must be linked to an individual email that you check regularly, either work or personal. Using a generic office email will prevent you from receiving your evaluations and certificates.

I can’t remember if I have a MyAHEC account already or not. Or, I can’t remember which email address and password I use.
We can help you with that! It’s important to see if you have an existing account before setting up a new one. Duplicate accounts can cause delays in receiving your certificates and accessing your record. The MyAHEC system offers options for you to retrieve your email and/or password.

I set up an account in the past with an email address that I no longer use.
No problem. Just log in to MyAHEC using your old email address (which you will not have to check), select the “My Account” tab, then click “Update Email Address” to provide your new email. The system will send an activation link to your new email.

Ok. I need to set up a MyAHEC account – Can I do that before the new catalog launches?
Yes! Setting up a MyAHEC account has previously been optional. When the catalog launches in January, it will be required. We encourage participants to create or update their account now to assure ease of registration. Just click here.

The MyAHEC system is asking for the last four digits of my social security number to set up a new account. Is this required?
If you do not wish to use the last four digits of your social security number, you can choose any four numbers that you can easily remember to set up a new account. Please be sure that you have not set up an account in the past, as setting up multiple accounts using different numbers will cause issues in accessing your full record.

I still need help.
If you’ve reviewed the questions above and still have not found the answer you’re looking for, please call 252-972-6958 or email info@arealahec.org.