Practice Support

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AMH, PCMH, MIPS, MACRA, QPP, CIN, ACO, … Is the alphabet soup getting harder to digest?  We can help.

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Healthcare practices in America face many challenges. These challenges are particularly impactful on small, rural practices, which typically have fewer resources to assist them in improving health outcomes for their patients.

Area L AHEC’s Quality Improvement Coaches (QICs) are trained to work with you to transform the way in which care is delivered in your practice. Area L AHEC QICs will provide on-site training and assistance on the tools and systems you need to 1) provide consistently high quality care to all patients all the time, 2) complete today’s work today, and 3) prepare your practice for value-based payment initiatives.

QICS can help you

  • Review your practice’s data to compare with national guidelines for chronic illnesses such as hypertension, hyperlipidemia, CVD, asthma, and diabetes
  • Use reliable, robust data to drive patient care
  • Establish policies and procedures to sustain improvement
  • Develop patient self-management tools and training
  • Build patient-centered care teams
  • Meet requirements of MOC, NCQA, and payer-based programs

Health Information Technology (HIT)

Area L AHEC can assist your practice to select, implement, and meaningfully use an EHR to improve patient outcomes and patient/staff satisfaction and to qualify for federal incentives such as PQRS.

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HEC Talks

These short, 5 – 10 minute YouTube videos were created by the Charlotte AHEC Practice Support Team (in collaboration with the South East AHEC Practice Support Team to help practices navigate the ins and outs of the Medicare Quality Payment Program (QPP) and understand the changes brought about by the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA.).


Quality Payment Program — CMS

NC State Center for Health Statistics

National Committee for Quality Assurance (NCQA)

Institute for Healthcare Improvement (IHI)

The Dartmouth Institute Microsystem Academy Green Book

Agency for Healthcare Research and Quality